AUTOMOTIVE DEALERSHIP BDC TRAINING AND DEVELOPMENT
Synergist Digital Media will create and strategize a plan to develop an onsite BDC department for your dealership or take your existing department and skyrocket its success!
Automotive BDC (Business Development Center) specifically refers to an in-house call center staffed with customer service representatives responsible for every customer touch-point, managed by the Dealership who handles their customer contacts, service, follow-up, and lead generation.
In today’s market, you need a solid and sustainable plan to develop new business for your organization while managing your current customer base. The BDC has truly become a necessary part of the Auto Industry, and is quickly being recognized as beneficial in other industries as well.
A strong and concise BDC strategy will include: